Scope

This policy applies to paid KharchaBill plans purchased through the payment flow shown on the website or application. The Free plan has no subscription charge. Any offer-specific terms shown at checkout form part of this policy for that purchase.

Before you pay

Review the plan name, included features, price, currency, taxes where applicable and billing period before authorising payment. A paid plan is activated only after KharchaBill verifies the provider response on the server. Do not close or repeat checkout while a payment is still being confirmed.

Cancellation and renewal

You can continue using a paid plan until the end of its active period after cancelling a future renewal. Unless the checkout clearly identifies automatic renewal and you expressly authorise it, a purchase does not permit KharchaBill to renew the plan automatically. Cancellation does not normally reverse service already supplied during the active period.

When to request a refund

Contact us promptly if you see a duplicate charge, an incorrect amount, a verified payment that did not activate the purchased plan, or another billing error. Include your registered email, payment or order reference, payment date, amount and a brief explanation. Never send a CVV, PIN, OTP or complete bank credential.

How requests are reviewed

We check the KharchaBill order record and payment-provider status before deciding a request. Refunds are not automatic merely because a paid feature was used less than expected or because you changed your mind after access was delivered. We consider duplicate or erroneous charges, activation failures and applicable consumer rights on their facts.

Approved refunds

An approved refund is initiated to the original payment method through the payment provider. Bank or provider processing time is outside KharchaBill’s control and may vary. Fees, foreign-exchange differences or charges imposed by your bank or payment provider may not be recoverable from KharchaBill.

Failed, pending and disputed payments

A failed or pending attempt does not create paid access until verified. If money was debited but the provider still reports a pending or failed status, contact support with the reference so we can reconcile it. Please allow us a reasonable opportunity to investigate before raising a payment dispute; this does not limit any right you have under applicable law.

Access after refund or expiry

Paid-only capabilities may end when a refund is completed or the paid period expires. Your account and existing records remain subject to the limits of the available plan and the Terms of Service. Export important records before access changes where the export feature is available.

Contact billing support

Submit a request through the contact page using the email registered to your account. Providing a complete payment reference helps us investigate faster. This policy does not remove statutory rights that apply to you.

Refund & Cancellation Policy

Straightforward billing support.